Sometimes, purchases aren't processed instantly. Delays of up to 24 hours are possible.

If 24 hours have passed and you still don't see your purchase in your account, send a message to our technical support team, and our manager will be sure to help you out.

IMPORTANT! After your payment has been successfully processed, you will be emailed a receipt. Take a screenshot of this receipt and attach it to the message you send to our technical support team.