The game may fail to launch if your Internet connection is unstable. We recommend using a stable Wi-Fi connection.

Also, the game does not support emulators. You must launch this game via Android or iOS.

Try following these tips:

Check the time and date settings on your device and set your home region.

Try restarting your device, and if this doesn't help, reinstall the game. You won't lose your progress if you have linked your account to Google Play Games (Android) or Game Center (iOS).

Don't alter or move the files in the game's folder. This could result in errors and problems with launching the game.

If these tips didn't help, send a message to our technical support team, and we'll be sure to help you out.